Frequently asked questions
Everything about budgets, timelines, process and ownership. Still unsure? Just ask.
Mostly B2B and professional services companies between 20 and 2,000 people, plus a handful of consumer brands we love. About a third are venture-backed.
Yes. Most projects run remotely with two or three in-person workshops. We have studios in London, Berlin and New York if you prefer to meet.
Typically four to six people: a partner, a strategist, one or two designers, an engineer and a project lead. Small on purpose.
Brand sprints take 6 weeks, marketing websites 10–14 weeks, larger platforms 4–6 months.
Plan for a two-hour kickoff, a weekly 30-minute demo and a few review rounds. We do the rest.
Yes. Every project proposal is a fixed price for a defined scope. Retainers are a flat monthly fee.
40% on kickoff, 40% at design sign-off, 20% on launch. Retainers are invoiced monthly in advance.
Every project includes 30 days of post-launch support. After that, most clients move to a Growth or Studio retainer.
You do, in full, on final payment. Design files, code repositories, fonts licences and all assets are transferred to you.
Ready to start?